Tyr Class Actions is a practice group of Tyr LLP, a limited liability partnership.
This Policy explains our practices with respect to the collection, use and disclosure of personal information. If you do not consent to the collection, use and disclosure of your personal information in accordance with this Policy, please do not provide us with any personal information, including via our website. If you choose not to provide us with certain required personal information, we may not be able to offer you certain services, engage in business with you or provide you with information about our services or new developments in the law.
Tyr LLP recognizes the importance of privacy and the sensitivity of personal information. We often need to collect personal information so that we can serve our clients. We are committed to obtaining, using, protecting and disclosing personal information responsibly and carefully.
Tyr LLP is responsible for the personal information we collect and hold. To ensure this accountability, we have developed this policy, and trained our lawyers and support staff about our policies and practices. This privacy policy describes how we manage our clients' personal information and safeguard their privacy.
From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”), and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates. These obligations extend to lawyers and law firms, including Tyr LLP. PIPEDA gives our clients rights concerning the privacy of their personal information.
As a law firm, we obtain, use, and disclose personal information in the course of providing legal services. We require personal information so that we can contact our clients, obtain information about their legal concerns, and develop and implement effective strategies to address those concerns.
Personal information is information about our clients' personal characteristics that identify them or by which their identity could be deduced, including their name, age, ethnic origin, marital status, religion, education, contact information including home address, telephone, fax and email, and health information.
If you apply to Tyr LLP for a job, we need to consider your personal information as part of our review process. We normally retain information from candidates after a decision has been made, unless you ask us not to retain the information. If we offer you a job, which you accept, the information will be retained in accordance with our privacy procedures for employee records.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimise our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
We collect personal information in the course of providing legal services to you, or if you provide such information through our website or in other communications to us. Our obligations are governed, in part, by the Rules of Professional Conduct that apply to all members of the Law Society of Ontario. These obligations require us, in part, to hold in confidence all information concerning the affairs of our clients acquired in the course of the professional relationship and we do not divulge such information unless we have received express or implied consent or are required by law to do so.
We collect information only by lawful and fair means, and not in an unreasonably intrusive way. Wherever possible we collect our clients' personal information directly from them, both at the start of a retainer and in the course of our representation. Sometimes we may obtain information about our clients from other sources, for example:
In most cases, we ask our clients to specifically consent before we collect, use, or disclose their personal information. Normally, we ask for their consent in writing, but in some circumstances, we may accept their oral consent. Sometimes, consent may be implied through conduct.
We use your personal information to provide legal services to you, for administrative purposes (such as billing databases) and to include you in any direct marketing activities. If you tell us that you no longer wish to receive information about our services or about new developments in the law, we will not send any further material.
Tyr LLP does not disclose your personal information to any third parties to enable them to market their products and services. For example, we do not and will never provide our client mailing lists to other law firms or organizations. However, we may use the services of a third-party website or application to help disseminate mass emails to both clients and non-clients who register on our website. When we use such third parties, we use available tools to protect confidentiality, for example by ensuring that other recipients of the same email do not see your name or other personal information.
At Tyr LLP, we ensure that our clients' personal information is gathered, accessed, used and disclosed appropriately, including by:
Tyr LLP may disclose our clients' personal information:
We retain personal information only as long as it is needed by us to provide our services. In some circumstances, personal information may be stored in an off-site storage facility until we determine it is no longer required.
Yes. Clients may ask for access to any personal information we hold about them and have a right to know how it is or has been used. Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
The right to access personal information is not absolute. We may deny access to non-clients of the firm, as in most cases that information was collected in the course of advising a client, in which we case we have a legal obligation to preserve privilege and maintain the confidentiality of the information, absent our client's consent to its release.
If we deny a request for access to information, we will explain why.
If Tyr LLP holds information about you and you can establish that it is not accurate, complete and up-to-date, we will take reasonable steps to correct it.
If you want to access personal information, or have questions about our personal information policy, please contact Maneli Badii at: +1 416 845 7297 or email: mbadii@tyrllp.com. You should be aware that email is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.
Since Tyr LLP regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time.